The water inlet valve controls the flow of hot and cold water into the washer.Other causes include the water not being turned on, the inlet filters being blocked, or low water pressure. If the washer will not fill with water, it is usually because of a defective water inlet valve. Otherwise, the door latch assembly will need to be replaced. You may be able to clean the latch or realign the prongs so that they connect with the door latch assembly to fix the issue. As mentioned above, the washer will often not operate if the door latch is defective.Depending on the condition of the belt, you should replace it or tighten it by tightening the mounting nut. If you can easily get more than half an inch, it is not tight enough. You can check if the belt is too loose by pressing down on the belt with your thumb. To check the drive belt, you will need to remove the rear access panel. If the drive belt breaks, becomes loose, or gets stretched, the washer will not be able to spin. The issue can be fixed by rebalancing the load or adding or removing some items. Washing large, bulky items can also cause the load to become unbalanced. The washer usually becomes unbalanced when washing with too few or too many items. For the washer to spin correctly, the load in the washer needs to be balanced.If the Whirlpool Duet is having trouble when it reaches the spin cycle, the washing load may be unbalanced, or the drive belt or door latch may need to be replaced. If some of the buttons work but others do not, the control and display board may need to be replaced. Check that the control and display board are not defective by pressing the buttons on the control panel.Otherwise, you may need to remove the door switch assembly and replace it with a new one. Cleaning the door latch and checking that the prongs are connecting properly may solve the issue. If the door latch is defective, the washer will not start because it thinks the door is open. When you close the door, you should hear it click. If the washer is stuck on an error code, pressing Start/Pause once or Pause or Cancel twice and then the Power button should clear the error code.Pressing the Control Lock/Unlock button should fix the issue. Check that the washer’s control panel has not been locked.Check that a circuit breaker has not been tripped in your home’s electrical panel.If the drain pump does not have continuity (a continuous electrical path), the drain pump is defective and will need to be replaced. The drain pump can be tested with a multimeter to determine if it has failed electrically.Depending on your model, you may be able to access the drain pump through a front access panel or by removing the rear access panel. Check that the drain pump is not clogged. On most models, it can be unscrewed, or pliers can be used to remove the clamp that secures it. Check the drain hose for a blockage by disconnecting it from the washer at the rear of the machine.The drain hose should also be installed to the manufacturer’s specifications, e.g., not too low or high. Make sure the drain hose is not kinked, pinched, or obstructed by a small object.Use a high-efficiency (HE) detergent to reduce soap suds, as suds can also lower the spin speed.Again, this can leave excess water in the tub. Similarly, if you are washing a bulky item, the washer’s sensors may lower the spin speed to balance the load.Make sure to select the correct cycle based on the fabric and size of the load to solve the issue. Selecting a slow spin speed or the “delicate” or “hand wash” cycle can cause the washer to leave excess water in the tub. Washing large, bulky items can also slow down the spin speed and cause water to be left in the tub after the wash. However, before checking those components, make sure you are using the correct spin setting and detergent. If your Whirlpool Duet washer is not draining, it is usually caused by either the drain hose or drain pump. By following these instructions, you should be able to fix most of these issues yourself. This guide looks at four of the most common Whirlpool problems that users experience: the washer not draining, turning on, spinning, or filling with water. However, like all trusted brands and washing machines, the Whirlpool Duet is still vulnerable to components wearing out or becoming clogged over time. The Whirlpool Duet washer comes recommended by many of its users for its reliability.
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